Accido SP.Z.O.O

Contact

Whether you have a question, feedback, or a concern, we’re always here to help. Reach out to us anytime via the contact form, by phone, or by email.

Powstancow slaskich 103/1
01-355 Warszawa
Poland

+48 7285 49335
Mon - Fri between 09:00 - 16:00

info@accido.pl

Frequently Asked Questions

It sometimes happens that it indicates that the order has not yet been received. We often see that the package will eventually be offered on time.

When you have saved 100 points you will receive a €5 discount on your next order. During checkout you will receive a message to exchange your 100 points for the €5 discount.
You can save your points. These can be found in your account.
Always check first if you are logged in to the correct account. We often see that multiple accounts are sometimes created via different email addresses. The points are linked to the account with which you ordered
Are you not at home when the delivery service shows up at your door?
Always check first whether you are using the correct login details and whether the account you are trying to log in with is known to us.

You can see this by searching your mail for the previous order of the Accido. Then check if the email address and the data match the data you are trying to use when logging in.

Our free shipping applies to the total amount of your order. When you activate a discount, the total amount may drop below the threshold of 40 euros and you will therefore have to pay shipping costs.
Via the “ My Account ” button. Under the heading Points.

Do you want to return an item after you have received your order? You have the right to initiate a return request within a period of 14 days, calculated from the day of receipt of the item (or the day on which a third party on your behalf has received the item).

Return Shipping Costs: The costs for returning the package are always borne by the customer.